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Product (s) can be exchanged within the 7 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange any product(s) if the product(s) received has any kind of manufacturing defect. Contact our customer service center by sending us images of defected product at our WhatsApp number +92 321 8680292 calling us at the same number within 48 hours of purchase. After our team reviews the product, you will be offered an exchange with same price value product, and Customer bear the Courier cost of Exchanging Parcel.
I have yet to receive my order. I’ve been trying to reach out via whatsapp but the response from that is pathetic. They are bot replying to my messages. I asked them about the staus of the order they left me on seen. Please look into the matter and havevit resolved the order was supposed to be a gift.